Return and Exchange Conditions
At Gourmet Bakkal, return and exchange processes for food products, personal care products, and specially prepared gift sets are evaluated within the framework of product safety, hygiene conditions, expiration dates, and relevant legislation.
In case of damage, breakage, missing items, or discrepancies with your order during delivery, please contact us with your order number and photos of the products.
All requests are reviewed taking into account the product's delivery status and application information.